Subject :Quality Management Ref : QD04
1.0 Purpose
This document covers the define authority and responsibility of Quality Management.
2.0 Scope
Applicable to personnel appointed by the Managing Director as the Quality Management in all area of services provided by the company.
3.0 Attachment
Attachment MA/QD04/001 - Memorandum of Appointment.
4.0 Procedure
4.1 Quality Management Appointment
       The Customer Service Manager is appointed by the Managing        
       Director as the company's Quality Management.
       An official Memorandum of Appointment (Attachment MA/QD04/
       001) shall be made to appoint the Quality Management.
4.2 Duties of Quality Management
       The duties of the Quality Management shall include the following:
       *Responsible to ensure that the Quality Management System of the 
        company, in compliance with the requirements of SS ISO 
        9001:2008 are implemented and maintained.

       *Responsible to ensure that the Quality Manual and its procedures 
        are implemented and compiled.

       *Act as the co-ordinator for any quality audit/assessment (e.g. SISIR, 
        customer, etc) He shall:
        -be present and co-ordinator the audit/assessment.
        -acknowledge all discrepancies/non-conformances raised.
        -ensure effective corrective actions to comply with the standard.

       *Responsible to ensure that all controlled MA manuals are updated.

       *Co-ordinate internal quality audits and management review.

4.3 The Quality Management is authorised to enforce changes to the 
       Quality System deemed necessary in fulfilling to the requirements of 
       the standard.
5.0 Replacement
The Managing Director shall officially appoint the company's Quality Management.
If there is a change of this appointment, SISIR must be informed in writing.

¸g²z¤â¥U

Back To Content