| Subject :Quality Management | Ref : QD04 | ||||
|  |  | ||||
| 1.0 | Purpose | 
| This document covers the define authority and responsibility of Quality Management. | |
| 2.0 | Scope | 
| Applicable to personnel appointed by the Managing Director as the Quality Management in all area of services provided by the company. | |
| 3.0 | Attachment | 
| Attachment MA/QD04/001 - Memorandum of Appointment. | |
| 4.0 | Procedure | 
| 4.1 Quality Management Appointment The Customer Service Manager is appointed by the Managing Director as the company's Quality Management. An official Memorandum of Appointment (Attachment MA/QD04/ 001) shall be made to appoint the Quality Management. | |
| 4.2 Duties of Quality Management The duties of the Quality Management shall include the following: *Responsible to ensure that the Quality Management System of the company, in compliance with the requirements of SS ISO 9001:2008 are implemented and maintained.        *Responsible to  
      ensure that the Quality Manual and its procedures         *Act as the co-ordinator  
      for any quality audit/assessment (e.g. SISIR,  *Responsible to ensure that all controlled MA manuals are updated. *Co-ordinate internal quality audits and management review. | |
| 4.3 The Quality Management is authorised  
      to enforce changes to the Quality System deemed necessary in fulfilling to the requirements of the standard. | |
| 5.0 | Replacement | 
| The Managing Director shall officially  
      appoint the company's Quality Management. If there is a change of this appointment, SISIR must be informed in writing. |