| Subject :Import Service Flowchart | Ref : QD07 | ||||
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QUALITY CONTROL PLAN
| Check Point | QC1 | QC2 | QC3 | QC4 | QC5 | QC6 | QC7 | QC8 |
| Check By | Import/CS Import | Permit Section | Clearance Supplier | Warehouse | Clearance Supplier | Warehouse | Warehouse | Import/Traffic |
| Related Document | 1) Import Clearance Delivery
Instruction Form 2) Confirmation of Verbal Instructions Form |
Shipper's invoices and incoming Direct AWB, HAWB. | 1) Cargo Clearance Check
List 2) Shipment Discrepancy Report, if applicable. |
1) Cargo Clearance Check
List 2) Shipment Discrepancy Report. |
1) Cargo Clearance Check
List 2) Shipment Discrepancy Report 3) Cargo Irregularity Survey Report, if applicable 4) Verify contents against packing lists if applicable. |
1) Cargo Clearance Check
List 2) Shipment Discrepancy Report. 3) Cargo Irregularity Survey Report. |
1) Shipment Discrepancy
Report 2) Cargo Irregularity Survey Report 3) Cargo Clearance Check List |
1) Import Clearance/Delivery
Instruction Form 2) Direct AWB, HAWB 3) Delivery Order |
| Frequency | Every Shipment | Every Shipment | Every Shipment | Every shipment theat returns to Mantraco Warehouse | For shipment that fail cargo inspection by the Clearance Supplier and to be cleared "clean" as instruction by consignee. | AS in QC5 | Shipments surveyed at Airline | Every delivery |
| Critical Point | Check with Consignee on the
following: 1) Place, time of delivery etc. 2) Any special delivery/handling arrangement required. 3) Contact person. |
Check on the following 1) Description 2) Quantity 3) Currency 4) Harmonized code |
1) Ensure shipment cleared
tally with AWB or MAWB bill information. 2) Correct pcs of cargo 3) Correct weight of cargo |
Verify clearance condition against Cargo Clearance Check List(s) and Shipment Discrepancy Report. | Check on the following 1) General packing condition 2) Label/Markings 3) Any discrepancy, e.g. no. of cartons 4) Verify contents against packing lists if applicable. |
Verify cargo condition
against 1) Cargo Clearance Check List 2) Shipment Discrepancy Report 3) Cargo Irregularity Survey Report |
Verify cargo condition
against. 1) Cargo Clearance Check List Verify discrepancy condition against. 2) Cargo Irregularity Survey Report. |
Check on the following 1) Place and time of delivery 2) Any special equipment needed, e.g. low bed, trailer, etc. 3) Any other job required e.g. uncrating, positioning etc. |
| Physical Criterion | NIL | NIL | Check for the following if
applicable 1) Shirk-wrapping condition. 2) Strapping condition 3) Any physical damages e.g. carton torn. 4) Upright according to marking 5) No tilting, fragile, arrow-up etc. |
As in QC3 | AS in QC3 | AS in QC3 | AS in QC3 | NIL |
| Remarks | Filling up of confirmation of Verbal Instructions Form is required for additional services, ie., third party delivery (in the event the customer does not send written instructions) | If details on the invoice not clear, to inform CS Import for further verification with consignee. | 1) The Cargo Clearance Check
List must issued on a daily basis. 2) If cargo inspection passes, the cargoes shall be handed over to Warehouse for storage. 3) If cargo inspection fails, the Clearance Supplier must inform Mantraco for further instruction and raise the Shipment Discrepancy Report. |
1) If there is no
discrepancy in verification of clearance condition, the cargo shall be
stored in the Warehouse pending delivery/further arrangement. 2) If there is discrepancy, Warehouse shall issue the shipment Discrepancy Report. |
1) For "Pending
Survey" shipments (damaged shipments instructed by consignee to be
cleared on "clean" receipt), survey will be conducted at the
Airline by the Clearance Supplier. 2) A Confirmation of Survey Instruction shall be fazed to customer for "Pending Survey" shipments. |
The cargo shall be stored in the warehouse, pending delivery. | Upon completion of survey by Airline, cargo shall be inspected and stored in the delivery/further arrangement. | All details must be indicated onto the delivery order. |
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