Subject :Quality System Ref : QD06
1.0 Purpose
This is establish and maintain a documented quality system as a means of ensuring that service provided as well as product handling conform to specific requirement.
2.0 Scope
Applicable to all cargoes handled by Mantraco.
3.0 Attachment
Nil
4.0 Procedure
4.1 A Quality System is the organisational structure, responsibilities 
      procedures, process and resources for implementing quality 
      management.
4.2 The Quality System shall function such that:


       *the system is well understood by staff concerned. 
       *the services provided meet the specifications and requirements of 
        the customers. 
       *the system prevents faults rather than only detects them.
  

4.3 Mantraco shall base its assurance programmer on the contents of this 
      manual and effectively implement the procedures and instructions.
.
4.4 The manual serves as a permanent reference in the implementation 
      and maintenance of the system.
.
4.5 To ensure the relevancy and adequacy of the manual, timely 
      consideration shall be given to the following activities:

      *adequate and documented control of service.
      *identify and acquire controls, processes, inspection equipment, skills 
        that may be needed to achieve the required quality.
      *update quality control, inspection and testing/measurement 
        techniques.
      *clarify standards of acceptability for all features and requirements,
      *identify and prepare quality report.
      *timely update of the Quality Manual.


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