Check Point

QC1

QC2

QC3

QC4

QC5

QC6

Check By

CS Exp/Proj Dvl/Sea-Air/dangerous goods

Traffic

Transportation on Supplier

Warehouse

Export

Warehouse/Transfer Supplier

Related Document

Export Verbal Instruction 

All details must be keyed into the computer and recorded onto the Collection/Delivery Chart

Collection Note &
Collection Check List

1) Collection Note
2) Collection Check List

Shipper's
1) Invoices
2) Packing List (if applicable)
3) Shipping Instruction (if applicable)
4) Destination
5) Export Verbal Instruction 
6) Other related documents (if applicable i.e., C.O, GSP) 

Export Control Form 

Letter of Air Cargo Instruction

Frequency

Every Shipment

Every Collection

Every Collection

Every Collection inclusive of Self Delivery by

customer to Mantraco.

Every Shipment

Every Shipment

Critical Point

Check with Shipper on the following:
1) Place, time of collection etc.
2) Any special collection arrangement required.
3) Contact person.
4) Commodity
5) Pieces/weight of shipment
6)Dimensions(if possible
7) Destination

8) Dangerous Goods or not.

9) Labeling condition

Ensure
1)Time and place of collection
2) Any special arrangement
3) Any special equipment
4) Pieces/weight of shipment

Ensure
1) Prompt collection time against Collection Check List
2) Verify pieces/packages upon collection

Verify cargo collection against Collection Check

List by Mantraco

Ensure
1) Destination is correct
2) All relevant documents are attached.
3) Matching of Export Verbal Instruction against shipper's documents

Ensure the following:
1) Quantity to be transferred to Airline tallies with Export Control Form
2) HAWB, AWB, or Direct AWB label numbers tally with the Export Control Form

Physical Criterion

NIL

NIL

Check for the following if applicable.
1) Shirk-wrapping condition.
2) Strapping condition 
3) Any physical damages e.g. carton torn
4) Upright according to marking
5) No tilting, fragile, arrow-up etc.

As in QC3

NIL

AS in QC3

Remarks

Filling up of Export Verbal instructions is required for all shipment booked.

IIf data does not match against the record to highlight to CS Export.

If physical criterion fails inspection, Transportation Supplier to contact Mantraco and seek advise on whether to accept or reject cargo.

1)       If there is no discrepancy in verification, the cargo shall be stored in the warehouse for further activities.
2) If there is discrepancy, e.g. quantity shortage, damaged cargo, etc., Warehouse or Traffic shall issue the Irregularity Report.

1) If shipment booked does not match the invoices, to hold shipment and advise CS Export
2) If goods do not conformed to IATA/TACT rulings to hold and advise CS Export

If there is a discrepancy, to inform the respective section/department concerned